FAQ’s


How do I get started?

Your school has created an account for you. First time log in, click here to set your password and initialize your account: First Time Log In


How do I get the smartphone app?


Use ZoomX for faster school pickups


What if I forgot my Password?

Click Sign In, then click the ‘Reset Password?’ link.


What if my school doesn’t offer the zoomX! dismissal app?

The zoomX! dismissal app is specifically designed to work with your school, and only works with schools that offer it. To get your school signed up to save you and them time and hassles around afterschool dismissals, ask them to contact us at info@zoomx.us. We can’t wait to help you and your school.


How do I get the zoomX! iPhone app?

To get the zoomX! dismissal app, download the app from the Apple App store. Search on "zoomX!". Or, click here: zoomX!


How do I get the zoomX! Android app?

To get the zoomX! dismissal app, download the app from the Google Play store. Search on "zoomX!". Or, click here: zoomX!


View our Help FAQ and videos

For more detailed help, log in and view our more detailed FAQ, as well as our help videos. (Log in > MyAccount > Guide). Guide


Contact support

For any other questions, please talk to your school administrator, or email us at support@zoomx.us.